Subway

Since I like to people watch, I often like to observe restaurant employees. I used to work at Subway, so I know the ins and outs of being a sandwich artist (it's actually the official title). For reasons that I'm not completely sure about, I seem to notice employee code violations (or at least things that would be constituted as mistakes as of 2006...). The most common:

• Not wearing a nametag
• Not wearing an apron
• Filling vegetables above the fill line (there's a little line about one inch from the top)
• Not putting three lines of sauce (yes it's supposed to be counted)
• Not asking if you want salt/pepper/parmesan/oregano
• Greeting customers within three seconds of them walking in the door (hard to do during the meal rush)

Subway also has a few interesting policies that you may or may not be aware of. My favorites:

• All items that are counted (meats, breads, cookies, etc) that cannot be used (such as being dropped on the floor) are credited
• Broken cookies may not be sold-sometimes cookies are "accidentally" broken
• Meat slices are counted, and the chicken slices used to be weighed in weigh boats
• Cheese, tomato, and cucumber slices are counted as well (though obviously extra tomatoes and cucumbers are not charged)
• Lettuce and spinach are supposed to go on first, followed by tomatoes and cucumbers (to help compress the loose veggies)
• All sauces are supposed to go on the meat except the sweet onion and vinaigrette (which go on top of the veggies)