Complaining Towards No Means

Recently the local bus system made an unannounced change to one of their bus routes, making it so that it no longer passed through the neighborhood (and right next to my condo) during evenings and weekends. Naturally this is not a great change (though to be fair the route was added during the latest round of expansions due to increased taxes/funding), but one of the fellow residents taped an angry note to the mailbox area that did get my attention.

In the note she posted the reason why the route had to be further truncated during the evening and weekend periods (the route is normally truncated during the evening and weekend since it can only access a particular facility that's otherwise locked during regular business hours), noting that the park where the bus would turn around during evenings and weekends did not really like the buses inside the park (which does clog up a fair bit of traffic and takes up a lot of space). She also states that she was "stranded at a gas station", which is right along another bus route that goes right past our condo complex which you can use with a free transfer. Her only recourse of action was to urge everyone to call the local transit authority to complain to restore service (a service that the park didn't like having, with the buses turn-arounds inside the park boundary).

When faced with a problem, there seem to be three avenues of responding. The first, which seems to be favored by this lady (and those "I would like to speak to a manager" types) is to get angry and demand something from who the feel to be the offending party. This approach doesn't get anything done, and results in complaining for the sake of complaining. The second of course is to offer a solution or a work-around to the existing problem. Of course most people won't want to put in the effort as they believe that everyone else should fix their problems. The third, which is how I feel, is apathy. I don't particularly care, and I go on and live my life. The note did give me a nice chuckle at how people think they have been so wronged by everyone else.